Dr. Aristidis Pontikas, DMD

I was scheduled for gum replacement surgery with Dr. Pontikas, with anesthesia provided by Dr. Khan. Leading up to my procedure, I was quoted an anesthesiologist fee of $800 per hour with an expected 1.5-hour surgery, totaling $1,600. However, when I spoke with Dr. Khan three days before my surgery, I pointed out a $400 discrepancy in the quote. He stated that this was a mistake and that his flat rate was $1,600, regardless of time. I calmly explained that I was simply trying to clarify the cost, as I had saved for this procedure based on the information provided. I also mentioned that after the surgery, I planned to leave a review about my experience. At no point did I say I would report anything to the dental or medical board—only that I would share my honest experience online. Shortly after, Dr. Pontikas called me, stating that Dr. Khan told him I planned to file a complaint with the medical board—which was completely false. I reiterated exactly what I had said, but Dr. Pontikas insisted that he had “no reason not to believe” Dr. Khan. He then stated that because of this, he no longer felt comfortable moving forward with my procedure. To be clear, I never threatened to file a complaint with any board, nor was I aggressive or unreasonable. I was simply advocating for financial transparency. Instead of resolving the discrepancy professionally, my words were twisted into something I never said, and I was denied medical care as a result. Patients deserve clarity in pricing and the ability to express concerns without fear of retaliation. I am leaving this review because transparency matters, and I believe future patients should be aware of how this practice handles concerns.