Dr. Hilary Prill, DMD

My family and I had been a patient of Dr. Prill's office for a year and I needed a tooth crowned (my first ever.) I have been in misery ever since and Dr. Prill has refused to stand behind her work. -Originally sent to endontist who said I do not need a root canal, just a crown for a cracked tooth. -The temporary crown she installed was way too high and I had to go back for a bite adjustment. -Then, the permanent crown she installed was way too high, I was told this is a normal adjustment and after two weeks the high crown chipped the tooth it was hitting on the bottom. - Dr. Prill said "it was no big deal" even though it was my natural tooth. - Twice I was allowed to leave her office with no bite check. - The bite was still off and the tooth was bruised feeling. - I had to beg her office to see me for a solution - Her staff told me that this was "all in my head" even though I haven't been able to chew properly on that side in 4 months. - My last appointment she was very angry. She seemed insulted that I was questioning her work and kept insisting I needed a root canal. - Went back to endo and he again said no, you do NOT need a root canal. - He sent me to a prothodontist to see if he could help and the prothodontist said I did not need a root canal. - The day the specalist called her office to get my records, Dr. Prill's office cancelled all upcoming appointments with her office for my entire family of 4 with not even a phone call, just a text. - Instead of standing behind her work or trying to find a solution, she cancelled my entire family as patients. - The specialist office called me back to alert me that when they called, the receptionist laughed upon hearing my name. For three months of misery and me having to figure out treatment on my own, her staff laughed at my pain and suffering. The lady was so appalled she called to tell me this. - I have asked for a refund on the crown as I have to seek treatment elsewhere and she refused. -She refuses to stand behind her work and provide adequate treatment, yet also refuses to refund her shoddy work. - I have now been to three different specialists who all say I do not need a root canal and the issue is the crown. - I am now out thousands of dollars to her office for an inadequate crown and will pay much more to have a qualified dentist fix her negligent work and replace the crown. - Cleanings were always fine, because there is no major work being done in a cleaning. - The office will seem sweet and caring, until you need actual work done and when Dr. Prill can't deliver quality work and you question it, Dr. Hilary Prill and the entire Signature Smiles Family Dentistry office staff will turn toxic and use your discomfort as fodder for their office laughs. Please consider going anywhere else for your dental health, even a mediocre dentist would provide better treatment than Dr. Hilary Prill at Signature Smiles Family Dentistry. She simply does not have the skill needed for anything past simple cleanings done by her hygienist and refuses to stand behind her low quality work. Her lack of accountability for her shoddy work and lack of skill is negligent as her work doing crowns, fillings, mouth guards or basic preventative dental procedures falls well below the standard of care expected as a dental professional and falls below the substandard of care expected by the American Dental Board. Please, protect your teeth and go anywhere else!