Dr. Jean Jose, DO

Traumatic experience! A hyaluronic acid injection was applied to one of my hips by Dr. Jean Jose a few days ago. He may be a competent and knowledgeable physician, but he is very much lacking in bedside manners. He should concentrate more on his teaching than attending patients. Without me asking, he assured me that the procedure would be painless. This was a surprise to me as my hips have been injected five times before; four times with adipose stem cells and the last and most recent one was when steroids where injected to the bursa on both sides of my body in the greater trochanter last month. ALL of these injections were painful. However this time my pain was EXCRUCIATING to the point that I came out confused and depressed, and I am a strong charactered person. In the room there was a nurse, two interns and Dr. Jose. The first injection was supposed to numb the area, I guess, as there was no explanation of the process; different from all my other experiences where the doctors were kind and explained every step of the process as they went in. Well this time, aside from no explanation, there was no delay between one injection and the other even though I had explicitly and emphatically informed the interns and nurse that my body is slow in picking up anesthesia. As I was agonizing in pain and communicating this to whoever could hear me in the room … inches away … there was no sign of sympathy or empathy. It was as if I was talking to the air. Dr. Jose did explain what the recovery would be like after he was done. Lastly, is is also surprising that the doctor’s notes say that “patient tolerated well.”