Dr. Linda Cao, DDS

Dr. Linda Cao wasn't my issue, she's always been friendly and professional. The office manager however can use some customer service training, she lacks communication skills and overall is a miserable person to deal with. As several others have mentioned this place over charges, they prey on those who don't question much. I asked for an explanation of cost for my son's future procedure; She snapped at me and expressed she had already explained that to me. In addition, after calling my insurance it was clarified to me that they do in fact cover sedation and nitrous oxide. This means that my bill would be significantly less, I called back to explain the situation and was advised by the office manager she would not call my insurance to get a break down of benefits and she stated even if they say they cover it, they will not and that she will bill me for these services. She was speaking over me and when I tried to get a word in edgewise she started stating loudly, “Stop yelling at me.” W